Privacy Policy
How we handle any personal data you give us
When you join Beauchamplaundryservice.co.uk we want you to know exactly what happens with your data, so you can have complete confidence in being one of our valued and much-loved Customer. The information that we request from you is for one purpose only, to improve your experience and help you get the most from being a Customer of Beauchamplaundryservice.co.uk and to use our platform. To give you even more peace of mind, we look after your data in the right way and never share it with any 3rd parties.
What data do we collect?
This list includes some mandatory data which we request from you, in addition to optional data which you can enter into your account if you would like others to know more about your professional abilities.
- Name and/or company name
- Email address
- First Name, Email Address, Phone Number, Service Type and any information shared in the message box.
- Password which is encrypted
- Details of your transactions on our site
Additional data only for
Which providers do we share your data with?
Companies we use to connect with to provide services through our website. For example if you purchase a Service Wash we connect with worldwide payment companies such as Paypal to handle to the online payment securely. Click on the individual company names to view their privacy policies.
- Analytics – GTM with Google Analytics
- Cookies and usage data
- Marketing – Facebook and Twitter pixels
- Cookies and usage data
- Advertising – Google DFP
- Cookies and usage data
- Handling payments – Recurly, PayPal and Ebanx
- Data as specified in the privacy policy of the service
- SMS – Twilio
- Phone number, usage data
- Managing contacts and sending messages – Sendy, SES, Sendgrid, Mailchimp, Mailgun
- Email address, usage data
- Support and live chat – Zendesk
- Email address, cookies, usage data
- Access to third-party account. These are companies you can decide to use on our website to make certain tasks simpler. For example if you decide to sign up to our site with Facebook, or if you decide to invite your personal contacts to join our site via your own email database.
- Facebook – About me, birthday, city, email address, website
- Google and Yahoo – Contacts
- SPAM protection – Akismet and Google reCAPTCHA
- Various types of data as specified in the privacy policy of the service
- Interaction with external social networks and platforms – Facebook Like button and social widgets, Pinterest and Google +1
- Cookies and usage data
- Content performance and features testing (A/B testing) – Google optimize
- Cookies and usage data
Which 3rd parties do we share your data with?
We do will not share your data with any third parties, unless we have your permission or are required by law to do so.
How long do we keep your data?
Your data will be kept as long as you are a user of our site and have not requested that your account and data to be erased.
Where is it stored?
All data is stored on our secure United States of America (USA) based servers
Do we have lawful reasons why we need this data?
The lawful reasons why we need this data are legitimate interests pursued by the company, as established by the GDPR (Article 6).
What do we do with this information?
Analyse user activity to improve our service Provide a high quality and ultimately useful user experience throughout our site and email communication We may notify you by email, phone or SMS with important information of relevance to your account, for example Confirmation that your washing is ready for collection.
IP addresses and Cookies
IP address is stored temporarily for security and spam prevention. Beauchamplaundryservice.co.uk uses cookies to store visitors’ preferences, record session information, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customise Web page content based on visitors’ browser type or other information that the visitor sends. Cookies are text files that are either temporarily stored in the random access memory or on the hard drive of your computer. They generally serve for offering you the services of Beauchamplaundryservice.co.uk within your personal settings of each new session, which basically means to give you a better and faster experience more in tune with what you like to see. Cookies are partly stored permanently on your hard drive. You may prevent this by setting your browser accordingly, however you may notice that our website does not run as fast and in the same way to what you would expect.
Technical security
We will report any data breaches and security issues to the data protection authority within 72 hours of discovery. We will also notify by email any users who are directly affected by this breach.
How you can control the use and display of your information?
All data that we gather is used to give you and other users the best possible experience on our website. You have the right to edit or erase certain information about you on your account, but this may result in our site being less useful for you. You have the right for your account and information about you to be erased from our site. You can find this by logging into your account and visiting Edit profile and by clicking the link: Request your account to be deleted. If you want to opt in or out of the emails we send you, these can be changed in the Edit my profile section of your account. Certain important emails may still be sent to you, for example if you’ve forgotten your password, or if we update our Terms and Conditions or Privacy Policy. You can request to see details of any personal information which we hold about you. If you would like to see this information, please contact us at: info@beauchamplaundryservice.co.uk. You will need to provide proof of your identity and we may charge a fee to provide this information. Requests of information will take up to 30 days.
Changes to this privacy policy
We reserve the right to make changes to this Privacy Policy at any time. This page will show a notice that changes have been made. If a user objects to the updated Privacy Policy, they should request for their account to be erased and personal data removed. We hope that this Privacy Policy answers any questions that you may have. If you have any further questions, feel free to contact us directly here by email at: info@beauchamplaundryservice.co.uk.
Contact us
Beauchamp Laundry Service
10 Beauchamp Avenue
Birmingham
West Midlands
B20 1DR
United Kingdom
V.A.T. Number:
Company Registration Number: